Refund & Return

Refund & Return

It is a ‘Mantra Herbal’ intention to satisfy our customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 7 English Calendar Days of the date of purchase.
To return any items, please contact Customer Service on (011)41653362-63 or by email at: info@mantraherbal.com
All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, undamaged and saleable condition.
Postage will not be refunded.
Please note that we cannot offer exchanges or refunds on any product purchased under a sale, opened or used products. Mantra Herbals is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Out of stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. Mantra Herbal does not back order, that is, does accept orders which we cannot fulfil immediately.